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IV. RMA »ý¼º ÀÌÁ¦ ³²Àº °úÁ¤Àº RMA¸¦ »ý¼ºÇÏ´Â ÀÏÀÌ´Ù. ¿¹Àü¿¡´Â »ó´çÈ÷ ½±°Ô RMA¸¦ »ý¼ºÇÒ ¼ö ÀÖ¾úÁö¸¸ Á¤Ã¥ÀÌ º¯°æµÈ ÈÄ¿¡ »ó´çÈ÷ º¹ÀâÇÑ ¹æ¹ýÀ¸·Î ¹Ù²î¾ú´Ù.

  1. ÀÏ´Ü Seagate¿¡ ·Î±×¿ÂÇÏ¸é ±×¸²Ã³·³ Account Management ÆäÀÌÁö°¡ ³ªÅ¸³­´Ù. ¿©±â¼­ Request a Return Material Authorization (RMA)¸¦ Ŭ¸¯ÇÑ´Ù.
  2. Return Home¿¡¼­ Request RMA ¹öÆ°À» Ŭ¸¯ÇÑ´Ù.
  3. Confirm Address¿¡¼­ ÁÖ¼Ò¸¦ È®ÀÎÇÑ ÈÄ Your Order Reference¸¦ ÀÔ·ÂÇÑ´Ù. Your Order Reference´Â RMA ÃßÀûµî¿¡ »ç¿ëÇÒ ¹øÈ£·Î ¾î¶² ¹øÈ£¸¦ ÀÔ·ÂÇصµ µÈ´Ù. ±×·¯³ª ±â¾ïÇϱ⠽±µµ·Ï º»ÀÎÀÇ ÀüÈ­¹øÈ£¸¦ ÀÔ·ÂÇÏ´Â °ÍÀÌ ÁÁ´Ù.
  4. Enter Product Info¿¡¼­ ¼ö¸®ÇÒ ÇÏµå µð½ºÅ©ÀÇ Á¤º¸¸¦ ÀÔ·ÂÇÏ°í Enter ¹öÆ°À» Ŭ¸¯ÇÑ´Ù.
    return reason Field Failure
    Part # or model # Àü´Ü°è¿¡¼­ ±¸ÇÑ ¸ðµ¨¸íÀ» ÀÔ·ÂÇÑ´Ù
    serial number Àü´Ü°è¿¡¼­ ±¸ÇÑ ½Ã¸®¾ó ¹øÈ£¸¦ ÀÔ·ÂÇÑ´Ù
  5. ¿ö·±Æ¼ ³¯Â¥¸¦ È®ÀÎÇϱâ À§ÇØ ´Ù½Ã Validate ¹öÆ°À» Ŭ¸¯ÇÑ´Ù. ¸¸¾à ¿ö·±Æ¼ ³¯Â¥ °ËÁõ¿¡ ½ÇÆÐÇÑ °æ¿ì³ª ¿À·ù°¡ ÀÖ´Â °æ¿ì¿¡´Â ¿À·ù ¸Þ½ÃÁö°¡ ³ªÅ¸³­´Ù.
  6. ¸¸¾à ÀÔ·ÂµÈ Á¤º¸¿¡ ¿À·ù°¡ ¾ø´Ù¸é ±×¸²Ã³·³ Return for Exchange¶ó´Â ¸Þ½ÃÁö°¡ ³ªÅ¸³­´Ù. ¿©±â¼­ Continue ¹öÆ°À» Ŭ¸¯ÇÑ´Ù.
  7. Select destination where you wish to ship this RMA to:¿¡¼­ ¹è¼Û ¹æ¹ýÀ» ¼±ÅÃÇÑ´Ù. ù¹ø°´Â ½Ã°ÔÀÌÆ®·Î Á÷Á¢ ¹è¼ÛÇÏ´Â °æ¿ìÀ̸ç, µÎ¹ø°´Â ±¹³» UPS·Î ¹è¼ÛÇÏ´Â °æ¿ìÀÌ´Ù. Á÷Á¢ ±¹Á¦ ¹è¼ÛÀ» ÇÏ´Â °æ¿ì¿¡´Â Æ÷ÀåµÈ ¹«°Ô¿Í Áö¿ª¿¡µû¶ó ´Ù¸£Áö¸¸ º¸Åë 2¸¸¿ø Á¤º¸ÀÇ ¹è¼Û·á°¡ ÇÊ¿äÇϹǷΠµÎ¹ø°¸¦ ¼±ÅÃÇÏ´Â °ÍÀÌ ÁÁ´Ù.
  8. IF a sent drive is determined to...¿¡¼­ ¿ö·±Æ¼°¡ ´Ù¸¥ °æ¿ì ¹°°ÇÀ» ¹Ýȯ ¹Þ´Â ¹æ¹ýÀ» ¼³Á¤ÇÑ´Ù. ù¹ø°´Â º»ÀÎÀÌ ºñ¿ëÀ» ÁöºÒÇÏ´Â °æ¿ìÀ̸ç, Ãß°¡ Á¤º¸¸¦ ÀÔ·ÂÇØ¾ß ÇϹǷΠ¼¼¹ø° Notify me for futher instructionsÀ» ¼±ÅÃÇÏ°í Continue ¹öÆ°À» Ŭ¸¯ÇÑ´Ù.
  9. RMA »ý¼ºÀÇ ¸¶Áö¸· ´Ü°èÀÌ´Ù. Á¤º¸¸¦ È®ÀÎÇÏ°í Submit ¹öÆ°À» Ŭ¸¯ÇϸéµÈ´Ù.

´ÙÀ½ ±×¸²Àº ÃÖÁ¾ÀûÀ¸·Î »ý¼ºµÈ RMAÀÌ´Ù. °¡±ÞÀû ÀμâÇصδ °ÍÀÌ ÁÁ´Ù. ¾Æ¿ï·¯ ÇÏ´ÜÀÇ Packing Instructions¿Í Shipping InstructionsÀ» ²À ÀÐ¾î º¸±â ¹Ù¶õ´Ù.



´ÙÀ½±Û: »ç¿ëÇϱâ Æí¸®ÇÑ À¥ Çϵå, OxyShare (63775)2006-07-05
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